RETURN POLICY
Thank you for shopping with Mold3D! We hope you enjoy your new purchase. Please note that by purchasing items from Mold3D Shop, you have agreed to the following terms:
RESIN KIT RETURN POLICY
All resin kit sales at Mold3dShop.com are final.
If your resin kit arrives damaged due to shipping we will be happy to exchange it for a non-damaged resin kit. Please contact us within 3 days of your package delivery using the Customer Support form or email us at info@mold3d.com. In your exchange request, please provide the order number, pictures of any damage done to the package and/or item with a description of the damage and your email address. We will do our best to resolve the matter in a timely manner.
If your resin kit arrives with missing parts, please submit a Parts Request in our Customer Support form. Also, please share a few photos, if possible to help us identify what part is missing.
If you have any additional questions, please contact us using the Contact Customer Support button below. Thank you!
RESIN KIT RETURN POLICY
All resin kit sales at Mold3dShop.com are final.
If your resin kit arrives damaged due to shipping we will be happy to exchange it for a non-damaged resin kit. Please contact us within 3 days of your package delivery using the Customer Support form or email us at info@mold3d.com. In your exchange request, please provide the order number, pictures of any damage done to the package and/or item with a description of the damage and your email address. We will do our best to resolve the matter in a timely manner.
If your resin kit arrives with missing parts, please submit a Parts Request in our Customer Support form. Also, please share a few photos, if possible to help us identify what part is missing.
If you have any additional questions, please contact us using the Contact Customer Support button below. Thank you!
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